Goods means the articles or things described in the contract between Big Cat Media and the purchaser. Big Cat Media is a trading name of C.Tompkins T/A Big Cat Media , 2. These conditions shall be deemed to be incorporated in all contracts of Big Cat Media to sell goods and in the case of any inconsistency with any order or form of contract sent by the purchaser to Big Cat Media whatever may be their respective dates the provision of these conditions shall prevail unless expressly varied in writing . 3. Not withstanding that Big Cat Media may have given a detailed quotation no order shall be binding on Big Cat Media unless and until it has been accepted in writing by Big Cat Media. 4. Any times or dates given for completion or delivery of goods shall be binding on Big Cat Media , in so far as Big Cat Media undertake to carry out additional work for the purchaser to the value of the printed item element of any goods not supplied on time. Such liability shall not extend to delays beyond the control of Big Cat Media including, without prejudice to the generality of the foregoing defects in files or omissions of information delays in approval of proofs and non-performance of carriers. 5. By their nature goods do not have a redeemable value and no refunds or credits for goods correctly supplied will be entertained. 6 a) All goods shall be paid for at the time of order.b) No goods shall be dispatched until paid for in full. 7 a) Any shortcomings or defects in goods supplied must be notified to Big Cat Media within 2 days of delivery. Such goods must be returned to Big Cat Media for inspection.b) Nothing herein shall impose any liability upon Big Cat Media in respect of any defect in the goods arising out of the acts, omissions, negligence or default of the Purchaser, its servants or agents including without prejudice to the generality of the foregoing handling and storage of the goods.c) Nothing herein shall have the effect of excluding or restricting the liability of Big Cat Media:i.) For death or personal injury resulting from its negligence insofar as the same is prohibited by U.K. statute, or;ii.) Under sections 12,13,14 and 15 of the Sale of Goods Act 1979 to a purchaser who is dealing with a customer (as defined by section 12 of the Unfair Contract Terms Act 1977). 8. Big Cat Media shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis. 9. The liability of Big Cat Media to the purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the goods. 10. If the purchaser shall be in breach of any of their obligations under the contract Big Cat Media may suspend further deliveries of goods without notice until any defaults by the purchaser are remedied. 11. No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by Big Cat Media shall be construed to enlarge, vary or override in any way these conditions. 12 Any concessions made or latitude allowed by Big Cat Media to the purchaser shall not affect the strict rights of Big Cat Media under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect. 13 Upon sight of artwork and at its sole discretion Big Cat Media reserve the right to decline to print any item it deems to be inappropriate. Any payments made for work rejected by reason of this clause will be refunded in full. 14 The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the purchaser and Big Cat Media agree to submit to nonexclusive jurisdiction of the English courts. 15. All original artwork, photographs and items are supplied at the customers own risk. 16. Any non delivery of items or items damaged in transit when posted out using Royal Mail must be claimed by the customer directly with Royal Mail. Big Cat Media can not be held responsible for the loss or replacement of items lost or damaged whilst being carried by Royal Mail.